AudioMysteries Books On Tape Audiobooks  
Contact Us / Help / 877-641-9269
 
 Shopping Cart:
 0 Items In Cart
 Total: $0.00
Checkout
 
  Search by Title:
  Search
   
Browse Mysteries
  View all Authors
  View all Titles
  Specials!
  On Sale Now!
   
Browse By Category
  British Mystery
  California Mysteries
  Classic Mystery
  Mystery Audiobook    Collections
  Detective Mysteries
  Historic Mysteries
  L.A./Hollywood
  Legal Mysteries
  Police Mysteries
  Suspense Audiobooks
  More Audiobooks...
   

Help Topics

How do I place an order by phone? My order has some items missing
I placed an order and nothing has arrived One of the discs is defective, what do I do?
How do I open an account? I will be traveling, can I have books sent to another address?
Is return postage included in the shipping charges? I am unable to used the Advanced Search functions
I can't find a specific author or title I put some items in the shopping cart, I left the website and returned and they were gone!
How to search  

 

How do I place an order by phone?

You can place an order by phone. Please call 877-641-9269 and select "Sales and Orders". If you are a new customer, we will set up an account for you using your email address as your account id. We also need your mailing address, telephone number and credit card information.  top

My order has some items missing

If a book or disc is missing, please contact our customer service department at 877-641-9269 between the hours of 9:00 AM and 5:00 PM Pacific Time, Monday through Friday. You can also send us an email to customerservice@audiomysteries.com   top

I placed an order and nothing has arrived

Usually your order will arrive 3 – 5 days after you have placed your order. Orders are shipped to the address you gave us via USPS Priority Mail. If after 5 days you have not received your order, please contact our customer service department at 877-641-9269.  top

One of the discs is defective, what do I do?

Please make sure you have the disc loaded properly in your CD player. You should try playing another disc, just to make sure that your CD player is working correctly. If you are still having trouble, call our customer service department at 877-641-9269 between the hours of 9:00 AM and 5:00 PM Pacific Time, Monday through Friday.  top

How do I open an account?

The fastest way to open an account is to do it on-line. It’s very easy. Simply make your selections and add them to your shopping cart. Then select checkout from any page. You will be taken to the Customer Sign In page. Fill in the information in the section Create a New Account and then click Continue. You will be asked to fill in address information and your account is ready for use.

If you want to open an account without renting any books, simply select MyAccount from the menu and fill out the Create a New Account section.  top

I will be traveling; can I have books sent to another address?

Yes. Enter the one time shipping address during check out. Please allow the proper time for the item to arrive. From 3 to 5 business days. Please remember that you are responsible for all items ordered and shipped.  If you are unable to get to a computer connected to the internet, please feel free to call our Customer Service department at 877-641-9269 between the hours of 9:00 AM and 5:00 PM Pacific Time, Monday through Friday, and we can take your order over the phone.  We can also send you a catalog of all our titles.  top

Is return postage included in the shipping charges?

Yes. Your shipping container has pre-paid 4th class postage printed on the outside. You must return the books, sealed in that container. Please do not make any changes to the address label.  top

I am unable to use the Advanced Search feature.

The Advanced Search feature creates a temporary browser cookie on your hard drive. If you have your browser set to not accept cookies, or to only accept cookies from trusted sources, you will need to make a change in your browser’s privacy settings.

To do this for Microsoft’s Internet Explorer, select Internet Options from your browser’s Tools Menu. Then select the Privacy Tab. In the Section Web Sites click on the Edit button. In the website address text box add audiomysteries.com and select the Allow button. Click OK to save your changes.

Your search results are never maintained in a cookie after you leave the website.  top

I put some items in my shopping cart then left your site, when I returned they were not there. What happened?

Unlike many sites, we do not keep your shopping cart information after you leave the site. That is by design. This way we do not need to write any cookies on your hard disk that would indicate what books in which you have an interest.  top

I can’t find a specific author or title, what should I do?

The best thing to do is use our Advanced Search. You can get the Advanced Search page by selecting Search on the menu bar. See How to Search for more information.  top

How to Search

We have tried to make searching as easy as possible. To search for a specific author or title, use the Advanced Search page. To reach the Advanced Search page, select Search on the menu bar, or the Advanced Search link on any search results page.

To Search by Author

The best way to search by author is to enter the author’s last name in the Author field. Since spelling counts, be sure you have the correct spelling! If you are unsure, you can enter part of the author’s last or first name. The search engine will do a match. For example if you enter "Robert" you would get back the following authors: Roberta Gellis, Robert K. Tannebuam, Robert Crais, and Robert B. Parker.

Remember, that we do not have every author that might interest you so it is possible that your search will not bring back any books.

To Search by Title

Enter all or part of the title in the Title Field. It is not necessary to know the exact title, but your best approach is to enter as much of the title as you are sure of. We use the exact title in our database with articles such as "A" "An" and "The" at the beginning of the title. For example, to find the book "The Cat Who Blew the Whistle", you can enter "Cat Who" or "Cat Who Blew the Whistle" or even "Cat" and the book will be returned in the search results. The less specific you are, the more likely you will get several titles returned. If you enter "murder" in the Title field you will get back approximately 18 books!

Searching by more than one field

Generally, it is not necessary to search by more than one field because our selection is not huge. Picking title, author or category brings back a reasonable number of books. However, if you want to narrow your search use more than one field. For example, we have many books in our British category. So you may want to find all those books with "murder" in the title that are British. To search by two fields, enter the appropriate information in both fields then click on the Search Now button.

The search engine brings back only those books that meet BOTH search requirements. In the example above, those books in the British category with "murder" in the title.

Capitalization doesn’t count

The search engine ignores capitalization. So "murder" is the same as "Murder".  top